Digital Communication skill is essential currently. If you always reread your emails before you send it, but your email did not get responses, then you need to step back. Besides, you also need to sharpen your digital skill. To help you here is 4 common email mistakes that you need to avoid.
1. You assume the other person could read your mind
Indeed, you know everything about the topic you are emailing, inside out. But the recipient (s) do not know that topic as much as you know it.
For instance, sending “let’s talk” when you really mean “these are good suggestions, let’s discuss how to work them into the draft” will make the recipient unnecessarily anxious.
Therefore, every time you write an email, you have to be as specific as possible.
Also read: How to Overcome Stress at Work
2. You use too many emojis
Emojis are created to help us express tone, meaning, and emotional cues. However, an outpouring of emojis, especially when you don’t know the other person well, can undermine your professionalism. It’s best to wait until you have an idea of how the other person will receive the emojis before sending a number of smileys.
3. You do not step away from your computer
When you are emotional and force yourself to send emails, you will risk saying things you will regret. If an email makes you feel enraged, anxious or euphoric, wait until the next day to write back.
Besides, when you reply, reread your draft as if you were in another person’s shoes. Imagine how they might interpret your email.
For an additional tip, always leave the “To” field blank until you’re ready to hit send.
Also read: Let’s Increase Your Self-Confidence as A Leader at Work
4. You ask over email
If you want something, ask in person. An in-person request is more than 30% more successful than an emailed one.
Moreover, if you do to do an email negotiation, it helps to do a little schmoozing in person, over video chat or on the phone.
